Lighting Technical Support | Get Help With Your Lighting

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Client and Agent Portal Support

Our team provides first line support for the following customer business systems:

Flash
Product Configurator Tool
Electronic Data Interchange (EDI)
Website
Control Spec / Spec360
Partner Portal
Architectural Drawing Manger (ADM)
Agent Price Management Tool

Service Tickets

Distributors

Contact your Agent Rep to create a Digital Application Support service ticket on your behalf.

Agent Reps

Enter a Digital Application Support service ticket through the Partner Portal.

Contact the Team for Support

Email: clsdigitalsupport@cooperlighting.com

Provide: First & Last Name, email address, phone number, company name, application needs, any pertinent error messages, screen shots, and order of operation.

Email Us for Support

Business Hours

Monday - Friday 8AM - 5PM (EST)

The team is available to assist with actions such as password resets, account management, how-to training, and other functional performance errors or issues. Please contact us using any of the listed methods to assist with the above needs.